Exploring the newly emerging field of the management of Non-Governmental Organizations (NGOs) working in developing countries, this informative book draws upon current research in non-profit management, development administration and business management. Key issues covered include:
* the changing global and local contexts of development co-operation
* management technologies such as empowerment and stakeholder analysis
* structural issues such as accountability, governance and participation
* learning and diversity
* dealing with complexity and uncertainty.
Illustrated throughout with examples drawn from the author's own research and consultancy experience, this important text develops a model of NGO management which reveals the distinctive organizational challenges they face.
Table of Contents
1. Introduction: the growth of the 'NGO management debate', Part I. 2. Contexts, histories and relevant concepts, 3. NGOs and development, 4. Culture and ambiguity; an anthropological approach to NGO management, Part II. 5. Advocacy and service delivery: managing the main NGO activities, 6. NGOs and the management of relationships, 7. NGOs and the dynamics of internal management, 8. Conclusion: towards an understanding of NGO management
David Lewis is lecturer in non-governmental organizations at the Centre for Civil Society, London School of Economics. He undertakes research on development issues, with particular focus on Bangladesh, and has worked as a short-term consultant mainly in South Asia for a range of development agencies. He has also undertaken NGO training work in Nigeria, Mexico and Japan.
'This a thoroughly careful book, which diligently sets out to review the literature on NGO managment with particular reference to Development organizations ... this book clearly takes us beyond the normative literature ... a scholarly work, which will surely delight academic audiences across large parts of both the North and South...' - Community Development Journal
'The book has an extremely useful coverage of ideas and analysis around what NGOs are, their roles in development, and their ambiguous nature ... a highly useful and accessible review of the ideas and lietrature about NGOs and NGO management, which I would recommend to any students of the Third Sector or of NGOs... I would include managers and development managers in NGOs, for whom many of the issues and tensions will resonate, while the book also provides insights that may inspire new approaches and aspirations.' - Development in Practice